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Product Care

Our products are built to last. However, there are some simple steps you can take to prolong the life of your Hidden Bothy furniture even further.

Accidents happen and things get spilt. This page has some advice about how to care for, clean and restore your furniture to keep it looking fresh.

Upholstery

Looking after your Bute woolen fabric...

Guidance is supplied by Bute Fabrics Ltd.

Care & Maintenance

  • As wool is a natural fibre, the product will inevitably shed excess fibre within the first few weeks of its use. Vacuuming the fabric at this time should remove excess fibres from the surface.

  • Vacuum fabrics regularly to prevent build-up of dust and dirt on the fabric surface. Wool is naturally repellent to these factors so they should be easily removed.

  • Recommended weekly vacuuming will extend the life of your fabric but again the regularity of usage should be considered here and vacuum more often where necessary.

  • Call in professional cleaning services or use only reputable brands of upholstery shampoo for cleaning. Follow the manufacturer’s instructions exactly. Bute advise to check the suitability of any cleaning method by applying to an area out of sight or trialling on a control sample of fabric.

  • Never use harsh cleaners on fabrics such as bleach, ammonia, strong acids, soaps or cleaners designed for hard surfaces.

Stain Removal

  • Spills are common and wool has a natural layer which prevents stains from being absorbed: even so and with stain repellent finishes, spills should be treated as quickly as possible to mop up excess liquid using absorbent tissue or a clean damp cloth.

  • Most stains can be treated with one of three cleaning liquids: dry cleaning fluid, upholstery shampoo or clean water.

  • Always work inward from the edge of the stain to prevent spreading.

  • Do not over-saturate the fabric but use small amounts of cleaning liquid at a time and blot between applications.

  • Liquids should never be pressed through the fabric.

  • Do not rub the fabric with force as this could affect the colour or potentially damage the surface of the fabric.

  • Use of a dryer such as hairdryer can avoid edge marks showing from the cleaning process.

  • Continue until the stain has disappeared or contact a reputable upholstery cleaner if the stain persists.

  • Please be aware that certain poorly fixed dyes such as those used in denim jeans can transfer onto light coloured fabrics. Heat and humidity can also contribute. Bute are unable to accept responsibility for dye transfer caused by external contaminants.

Wood

 

Looking after your solid hardwood product...

All our hardwood products are finished with Osmo Polyx® Oil. This is a hard wearing finish which not only enhances the natural grain of the wood but is also extremely durable and hardwearing. It is water and dirt resistant, including to common spillages such as water, juice, tea and wine.

Cleaning

  • Remove debris with a brush or a vacuum cleaner.

  • For spot cleaning stubborn scuff marks, or occasionally refreshing satin or gloss Polyx® Oils, use Osmo Liquid Wax Cleaner.

Restoring the Finish

Osmo Polyx® Oil is a microporous, breathable finish which does not crack, peel or flake. However, from time to time it may be necessary to refresh the finish. There are several options for this:

Refreshing the Finish

  • Osmo Maintenance Oils can be used to occasionally refresh Polyx® Oil sheen levels. Ensure surfaces are appropriately cleaned before thinly applying Osmo Maintenance Oils as per the manufacturer's instructions.

Recoating

 

  • Re-apply one coat of Osmo Polxy® Oil onto the appropriately cleaned and dried surface when signs of wear become visible.

 

Sanding and Reapplication

 

  • If there is significant damage or staining to the surface we recommend sanding the surface back down to the natural wood before reapplying Osmo Polyx® Oil

  • Sand wood surfaces carefully. Begin with coarse sandpaper (P80) before working through the grades (P100, P120, P180). Perform a final finish with a fine sandpaper (P240).

  • Sanding can be done by hand or using a random orbital sander. We would not recommend the use of belt sanders unless you are experienced in using them as they can leave deep scratch marks.

  • If using a random orbital sander, do not apply excessive pressure and move the sander evenly over the surface, avoiding keeping it in one position for any length of time.

  • Remove sanding dust with a broom or vacuum before applying your chosen Osmo Polxy® Oil as per the manufacturer's instructions.